The importance of choosing the right contractor can never be overstated. Choosing the wrong builder can lead to major problems, or even an unusable pool, at the end of the project.

From article on Wavy.com – Virginia Beach

Beach couple get $25,000 judgment against swimming pool contractor investigated by 10 On Your side

Posted: Aug 16, 2021 / 05:30 PM EDT / Updated: Aug 17, 2021 / 01:08 PM EDT

VIRGINIA BEACH, Va.  — Justin and Tatjana Roth had to pay two contractors to build one swimming pool.

On Monday morning, Judge Afshin Farashahi decided they were entitled to a judgment against the first one the Roths had hired, Artistic Pools Unlimited.

The Roths were among 10 Artistic customers uncovered as part of our investigation of unsatisfied clients.

They paid nearly $40,000 for their pool, but the job was never completed. They had to hire a second contractor and had to pay them $20,000, so it was nearly $60,000 for a pool that was supposed to cost $40,000.

“They contracted for a specific product and procedure from Artistic and didn’t receive what they contracted for,” said the Roths’ attorney, Christy Murphy, following the hearing.

“They got the highest amount [$25,000] they could get from [General District] court,” Murphy said.

“We’re very happy, It’s been a long process but at least we’re taking steps in the right direction,” Justin Roth said.

“They had to bring in a second contractor to not only finish the pool, but to correct all the defective work, so there were two aspects of it,” Murphy said.

Never settle for a less than reputable pool builder!